Welcome to the FosterTRAIN Trust Center!

Every record in FosterTRAIN (from training history, to billing documents, evaluations, personal profiles, and more) is protected behind role-based access controls, so only the people who are supposed to see your information ever can.

Every subscriber, regardless of role, maintains full access to their own records, with the ability to backup and export their data whenever needed.

That same privacy-first approach extends across organizations. Agency staff and Internal Trainers only have access to the records their roles permit, while Title IV-E Administrators receive comprehensive, audit-ready reporting without visibility into unrelated agency data.

We stand behind our FosterTRAIN platform! If, for whatever reason, you aren't getting the value you expected, we'll work with you directly to make it right. That's our commitment to every subscriber, whether you're using FosterTRAIN for free or as part of a paid plan.

Foster Parents and Learners can count on a consistent, always-free experience for discovering, registering for, and tracking every training needed with NO surprise fees nor hidden costs....EVER!

Agencies, Administrators, and External Trainers on paid plans can count on fast, responsive support, and an ongoing partnership to help ensure your organization gets back what matters most: caring for children and supporting the families who serve them.

Getting started with FosterTRAIN is very straightforward. Your account, regardless of role, is guided through an onboarding experience designed around how you use the platform.

Foster Parents and Learners receive a simple, step-by-step introduction to finding, registering for, and tracking the trainings they need.

Agencies, Administrators, Trainers (both Internal and External) receive personalized onboarding, setup support for training management, reporting, billing workflows, and other key features, helping your team become confident and productive from day one.

Annual agreements for our paid accounts lock in your rate, guaranteeing uninterrupted access to every feature your team relies on, while removing the administrative burden of re-approving a subscription mid-year.

Agencies and Administrators benefit from stable, predictable costs that align with fiscal-year budgeting and Title IV-E planning cycles.

External Trainers benefit from a full year of continuous visibility and lead generation tools, providing seamless support for maintaining and growing active agency relationships.